Privacy and Data Policy

Privacy Policy

The www.pcs-nw.com website is owned and operated by Property Care Services LLC. Property Care Services LLC (PCS) is committed to protecting the personal information given to us by visitors to our website.

We know how important your personal information is, which is why we employ some of the most advanced technology for Internet security available today. When you access our site through HTTPS, the sensitive information you send, such as user name, passwords and bank account numbers, are encrypted using the industry standard TLS (Transport Layer Security) protocol, commonly called SSL (Secure Sockets Layer), ensuring your data is safe, secure, and available only to authorized users in your organization.

Any information and data that you give to PCS will be held, stored and secured with the utmost care. Your information and data will not be used in any way to which you have not already consented. A more detailed explanation follows.

Collection of Information and Data:

Much of the general information on our website(s) can be accessed without needing to register or log in; we therefore collect little to no information about you whatsoever when you are accessing these generic areas of our website. To search our database of information you may select different search methods.

Anonymous: You may elect to remain completely anonymous when you search for information on our website(s). If you select this option, we do not collect any personal information from you. This option may provide limited access to information. For example, some information may, or may not, be disclosed to anonymous users. In selecting or remain completely anonymous, you agree that your use of our website(s) does not, in and of itself, create a relationship between you and the associate, or with PCS company or any affiliate company. However, further interactions between you and the associate (including contacts via e-mail, website forms, phone or in person) may result in establishing a relationship under the laws of your state, or the state where the associate, or with PCS company or any affiliate company is located. Any Disclosure information for Washington and Idaho and where PCS operates is available upon your request.

“Request more information about our services or contacting us.” Your request will be quickly forwarded to PCS or the available associate. By clicking “Request More Information, Contact, Contact Us, Send Message, (or any similar action)” about our services or your property, you consent to being contacted using the contact information you provide – including phone contact, even if the phone number you provided is listed on any national or state “Do Not Call” registry. Furthermore, by requesting contact about a service you may be offered the opportunity to opt-in to receiving additional, ongoing contacts (by phone and/or e-mail) about other services meeting your criteria. Such ongoing communications will always include instructions for how to unsubscribe from receiving future communications.

We may collect personal information from you if you use our website, fill out forms on our website or on paper, or at events, or use any of our web-based products or services. The types of personal information we collect may include:

  • Payment information processed by our payment processor (PCS typically does not retain your full credit card information).
  • Personalization information including, but not limited to, an uploaded profile photo.
  • Identifiers: A real name, alias, postal address, email address, unique personal identifier, online identification, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, current or past job history, or other similar identifiers (The Identifiers collected often depend on the user’s interaction. For example, applying for a job may ask for current or past job history, etc.…).
  • Commercial Information: Records of personal property, products or services purchases, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Usage: Information on the user’s interaction.
  • Geolocation Information. For example, physical location or movements.
  • For example, information provided when you call, email, or write to us.
  • User-Generated Content. For example, content generated by engaging with PCS publicly-facing interactive properties (e.g., its social media pages), including comments, recommendations, reviews, ratings, or any other posts or information voluntarily submitted PCS.
  • Internet or Other Similar Network Activity. For example, browsing or search history; device information, such as hardware, IP address, operating system version, browser type and settings, language and font settings, or other information about the device used to access the Site; or other information about your interaction with a website, or application.

Browser information: As with many website operators, PCS analyzes our website logs to constantly improve the value of our website to our visitors. We use internal and external service to provide real-time reporting to us, and our authorized associates, of browser accesses to our site. This includes page views, unique views, unique visitors, repeat visitors, frequency of visits, peak-volume traffic periods, and other information. In our use of this service (third party service), we do not gather, request, record, require, collect, or track any Internet user’s personal or identifiable information.

How We Use Your Personal Information:

The personal information that we collect is used to perform our contractual obligations and for our other legitimate interests. In some cases, we may ask you for your consent to use your personal information, but any consent will be presented to you separately from this Privacy Policy. We may use your personal information for purposes including, but not limited to, the following:
  • To deliver services, products, or transactions that you have requested.
  • To improve our website, including upgrading security measures.
  • To send you information or communications regarding our content and services that we feel may be of interest to you.
  • To evaluate the products and services that we offer and develop new or improved products or services and to better understand PCS business environment
  • For educational purposes, such as webinars or learning media.
  • To conduct general research on topics of interests to PCS and its customers.
Our website(s) may also create a session cookie, or other cookies, in your browser to keep track of whether or not you are logged in. Our provider creates a cookie on our website to identify which back-end technology is serving our website(s) content. We use third-party technologies. In some cases, we may, or may not, anonymize or remove your identifying computer or device data / information. For example, Google, Google Maps, Google Fonts, Google’s reCaptcha services, YouTube, Facebook, etc.… all of which have their own privacy policies. Third-party privacy policies can be found by performing a simple search for the third-party’s privacy and data policies and technologies. Children 16 years of age and younger must get parental consent prior to using our website(s).

Disclosure Of Information:

Except as disclosed in this policy, PCS does not sell, rent, loan, trade, or lease personal information collected on our website(s) to any third-party.

Data Quality and Access:

PCS provides you with the opportunity to know about the information that PCS holds about you, together with the ability to correct, amend or delete, as appropriate, any such information that is incomplete or inaccurate. Should you wish to exercise any of these options, or should you have any questions or concerns about information that PCS has collected in relation to you, please feel free to contact us by email at info@pcs-nw.com. Specific details on how to correct, change or remove your information or subscription information from our e-mail or phone lists are quickly provided at your request.

Enforcement:

If for any reason you believe that ILP has not adhered to these privacy principles, please notify us by e-mail at info@pcs-nw.com, and we will endeavor to review and correct the problem promptly. Please use the words “Privacy Policy” in the subject line and/or the email body.

External Links:

Our website(s) may provide links to various websites that PCS does not control. When you click on one of these links, you will be transferred out of our website and connected to the website of the organization or company that you selected. Even if an affiliation exists between our website(s) and a third-party website, we exercise no control over linked website(s). Each of these linked website(s) maintains its own independent privacy and data collection practices and procedures. If you visit a website that is linked to our website(s), you should consult that website’s privacy policy before providing any personal information.

International Information Transfers:

Any personally identifiable information that you provide to PCS will be collected and maintained directly on servers located in the United States and perhaps Canada. If you are located outside the United States, this means that any information you provide will be transferred abroad. While PCS is committed to providing your information with the highest level of privacy protection, we believe you should know that the general level of protection for personal information in the United States may not be the same as that provided in other countries, including those that belong to the European Economic Area.

Terms and Modifications to Privacy Policy:

By using this website, you signify your agreement to the terms of this privacy policy. If you do not agree with these terms, please do not disclose any personal information through the website(s). PCS may modify this privacy policy at any time at its discretion and modifications are effective upon being posted on our website(s). You are responsible for reviewing this privacy policy periodically to ensure that you are aware of any changes to it.

Contacting PCS About Privacy and Data:

If you have any questions or concerns regarding privacy and data on our website(s), please contact us at info@pcs-nw.com.
This policy update: 6-2022.